Free organiser account lets you manage your listing, your profile and the related information. When you deactivate your Free Organiser Account, you'll no longer be able to respond to reviews, respond to your users community, have direct access to update your event or company information, or view basic analytics - it doesn't mean that we'll remove the event or company profile from the platform.
By deactivating your account, you won't be able to receive any notification, alerts, reports and messages, related to your account and events, from users and 10times, .
If you have a Free Organizer Account and want to cancel/ deactivate this free account, you may do so by following these instructions.
(Please note that information in this section is only for organisers and not for users looking to close their account on 10times, if your are user looking to close your 10times account please read here)
Guide to deactivate your account
Go to https://odash.10times.com and login to your free organiser account using your registered email id, you wish to deactivate.
Navigate and go to your profile. You can find My Profile link at the top right corner.
Click on the option Deactivate Account and follow the instructions. Your account access would be removed and your oDASH account will get deactivated instantly. If you wish to regain the access you need to re-claim your account again by following claim my listings instructions.
By deactivating, you are removing your access from the account, this does not necessarily mean that your account would be closed completely. If your account is accessed by multiple users from your organisation they will continue to have their access to free organiser account. If you wish to completely close your account then you have to follow the steps for each user separately, having access to the account.