FLOOR has default videos on Visitor and Exhibitor Instructions uploaded in the Helpdesk Section. A few organizers demand to upload their own customized videos in addition to the existing ones or in place of them.
Steps to Add/ Remove Video from the FLOOR Helpdesk:
Step 1: Refer to the FLOOR dashboard.
Go to Settings > Helpdesk
Step 2: Click on Add New tab
Step 3: Add Title of the Video and youtube embedded video link and Click on Save.
Note: In order to upload the required video, you need to add Youtube embedded video link.
Step 4: Enable/disable button for the video you want to enable or disable from FLOOR Helpdesk.
Note: If you want to edit the video title or the video link you can click on the video title and can do it from there
Refer to the screenshot below, how the newly uploaded video will look like, to users.
How to generate Embed Video Link
Go to Youtube and click on the video you want to add to Helpdesk
Click on Share tab
Click on Embed tab
Copy URL which is highlighted in blue in the screenshot below.
Note: Do not copy the entire code.
This is the URL to be entered in the "Embed Link" field in the Helpdesk section on FLOOR
Only Admins can control this function
Kindly refer to our respective video below on YouTube for better understanding