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FLOOR Help Center
FLOOR Help Center
FAQs on adding and managing Online Events on FLOOR.
56 articles in this collection
Written by
Mini Chaturvedi
and
Ashita Khandelwal
Organizer's Settings from Dashboard
How do I get on FLOOR from the organizer dashboard
Where will I get the joining links for admin and for the visitors
Written by
Mini Chaturvedi
Updated over a week ago
How to create an event on FLOOR
Create your own FLOOR. Step-by-step guide to setup and manage your event on FLOOR.
Written by
Mini Chaturvedi
Updated over a week ago
How to set up user registration and ticketing from dashboard
How to set up registration for users and enable badges and ticketing via dashboard
Written by
Mini Chaturvedi
Updated over a week ago
How to set up different sign-in methods for users on FLOOR
How to select and set up various log-in methods for users via dashboard
Written by
Mini Chaturvedi
Updated over a week ago
What are the dimensions of various images/documents required on FLOOR
Size chart for various images, videos and documents required on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to select and calculate time for various time zones?
How to calculate time in different time zones
Written by
Mini Chaturvedi
Updated over a week ago
Email White-Labeling via Dashboard
How to white label your preferred email id via dashboard
Written by
Mini Chaturvedi
Updated over a week ago
How to set up a custom domain for your event website
How to update DNS settings to set up your brand domain website
Written by
Mini Chaturvedi
Updated over a week ago
How to add session and upload logo, background image & welcome video for your event on FLOOR
How to add agenda and your brand logo, background image and intro-video on FLOOR? Size and dimensions of logo and background image.
Written by
Mini Chaturvedi
Updated over a week ago
How to send mass message to the users via dashboard pre-event?
How to make announcement to all the registered users?
Written by
Mini Chaturvedi
Updated over a week ago
How to add sponsors on FLOOR
How to add sponsors for your event from dashboard
Written by
Mini Chaturvedi
Updated over a week ago
How to add and invite speakers on FLOOR
How to add and speakers from dashboard and send them invite links. How to change the order of the speakers in agenda and on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to add and invite exhibitors on FLOOR?
How to set up a basic or premium booth for your virtual event
Written by
Mini Chaturvedi
Updated over a week ago
Organizer Onboarding
Advance analytics breakdown of an event on FLOOR
What all data can you seek post event on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
FAQs on FLOOR
Organizer/ Host FAQs. Regarding features, session activities, attendees and booths on the FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
What are the options for Sponsors on FLOOR
How organizers can feature sponsors on Floor. Event monetization options.
Written by
Mini Chaturvedi
Updated over a week ago
Ticketing and Subscription & Pricing of FLOOR
FAQs about ticketing and pricing of Floor
Written by
Mini Chaturvedi
Updated over a week ago
Roles & Permissions: Admin, Host, Moderator and Speaker on FLOOR
How is Admin different from Host? How is Moderator different from Speaker?
Written by
Mini Chaturvedi
Updated over a week ago
What are the various types of users on FLOOR
Different types of users and participants on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to customize networking lounge tables
How to add company logo and title on networking tables. How to change Table names. Feature your sponsors and your company brands
Written by
Mini Chaturvedi
Updated over a week ago
How to switch different modes of FLOOR
What are the different FLOOR modes and how to switch them pre, during and post the event.
Written by
Mini Chaturvedi
Updated over a week ago
How to live stream your event on Youtube and Facebook
How to broadcast your event on social media. Live Streaming.
Written by
Mini Chaturvedi
Updated over a week ago
How to host hybrid event on FLOOR
How can I live feed external audio/ video to my virtual audience
Written by
Mini Chaturvedi
Updated over a week ago
What are the functionalities and control settings of Admin on FLOOR
How is the role of Admin different from that of Host
Written by
Mini Chaturvedi
Updated over a week ago
What are the functionalities for Host on FLOOR?
Know more about HOST settings and functionalities and his role in a Virtual Event success.
Written by
Mini Chaturvedi
Updated over a week ago
How to access analytics of the event hosted on FLOOR
Retrieve real-time data of various session activities of the users in your event
Written by
Mini Chaturvedi
Updated over a week ago
How to retrieve data on Check-ins of your event on FLOOR
How to know the number of active users on FLOOR.
Written by
Mini Chaturvedi
Updated over a week ago
Definition and usage of Check-ins on FLOOR
How are the check-ins calculated and charged on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to change status of the session during event?
How to move audience from one session to the next one?
Written by
Mini Chaturvedi
Updated over a week ago
How to upload/ remove instruction videos from helpdesk on FLOOR
How to add/ remove walkthrough/ instruction videos from FLOOR helpdesk
Written by
Mini Chaturvedi
Updated over a week ago
How to set up networking lounge tables?
How can we disable "watch" meeting option for users and make networking table private. How to customize networking lounge tables.
Written by
Mini Chaturvedi
Updated over a week ago
How to control session activities for visitors
How to enable/ disable session activities for audience
Written by
Mini Chaturvedi
Updated over a week ago
How to control mic and camera of the panelist?
How can I mute a speaker? How can I turn off the camera of panelist?
Written by
Mini Chaturvedi
Updated over a week ago
How to hand over stage to the speaker?
How can you give full stage to the panelist
Written by
Mini Chaturvedi
Updated over a week ago
How to invite and remove attendees from stage
How to invite visitor on stage
Written by
Mini Chaturvedi
Updated over a week ago
How to broadcast message during the event on FLOOR?
How to mass communicate with the audience/ panelists on FLOOR. How to make announcement during the session.
Written by
Mini Chaturvedi
Updated over a week ago
How to record/ download a session on FLOOR
How to record the session, download the recording and playback
Written by
Mini Chaturvedi
Updated over a week ago
How to block/ unblock a user on FLOOR
How to block/ unblock a user in your event session
Written by
Mini Chaturvedi
Updated over a week ago
Speaker Onboarding
What are the functionalities for speaker on FLOOR
Speakers instructions on Floor. Speaker's Guide. Checklist for speakers.
Written by
Mini Chaturvedi
Updated over a week ago
How to share a presentation on FLOOR?
How to share audio-video presentation via screen share on FLOOR. How can I be visible to the audience while screen sharing?
Written by
Mini Chaturvedi
Updated over a week ago
Exhibitor Onboarding
What are the functionalities for Exhibitors on FLOOR?
Enter your Live Booth and know your Exhibitor dashboard settings
Written by
Mini Chaturvedi
Updated over a week ago
Delegates/ Attendees Onboarding
How to check profile of users on FLOOR
How to check user profile on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
I am unable to join the session on FLOOR
Having trouble using pin/ badge/ ticket ID. I can't log in the session
Written by
Mini Chaturvedi
Updated over a week ago
What are the various session activities for an attendee/ delegate on FLOOR
Users FAQs. What all options does an attendee have on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How can I update my profile after logging in?
How users/ visitors can update their profile on Floor
Written by
Mini Chaturvedi
Updated over a week ago
How can I watch the Live/Online Event on 10times?
Login with your registered email id and watch the live session seamlessly
Written by
Ashita Khandelwal
Updated over a week ago
How can an attendee/ delegate ask questions from speakers/ host
How to ask questions from speakers and host
Written by
Mini Chaturvedi
Updated over a week ago
How can I watch and do round the table meeting with other attendees
Group meeting. Private room chats. How to make networking private?
Written by
Mini Chaturvedi
Updated over a week ago
Troubleshooting
How to troubleshoot internet to access FLOOR
Troubleshoot internet
Written by
Mini Chaturvedi
Updated over a week ago
My iPhone camera/ microphone not working
Troubleshoot audio/ video issues in
Written by
Mini Chaturvedi
Updated over a week ago
Which browsers and computer/ mobile devices are supported by FLOOR
What are the minimum operating requirements to access FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
My Mac camera/ microphone not working
How to troubleshoot audio/ video in Macbook, to access FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
Having audio/ video issues on FLOOR
My camera, microphone not working. Having sound echo issue. Troubleshoot
Written by
Mini Chaturvedi
Updated over a week ago
How to handle a freezing MAC system
What should you do if your MAC system is hanged
Written by
Mini Chaturvedi
Updated over a week ago
Checklist while accessing FLOOR
Facing issue with login and while attending session. Technical issues. Troubleshooting.
Written by
Mini Chaturvedi
Updated over a week ago
How to use VPN (Virtual Private Network)/ troubleshoot firewall
How to troubleshoot Firewall to access FLOOR
Written by
Mini Chaturvedi
Updated over a week ago