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FLOOR Help Center
FLOOR Help Center
FAQs on adding and managing Online Events on FLOOR.
94 articles in this collection
Written by
Mini Chaturvedi
and
Support
Building Community on Floor
Unify people of similar interests and goals to form an Online Community on Floor. Learn how.
Written by
Support
Updated over a week ago
Organizer Onboarding
Leaderboard on Floor
Boast up Attendee Engagement and track their activity score to offer gifts, appreciation or boost them to participate actively in your event
Written by
Mini Chaturvedi
Updated over a week ago
How to rehost your Floor?
How to clone your Floor if the similar event has to be hosted again
Written by
Mini Chaturvedi
Updated over a week ago
Customize the welcome message & the closed-mode message
How to edit the welcome & the closed Floor message?
Written by
Mini Chaturvedi
Updated over a week ago
How to create VIP conference room on Floor
Create a private conference room for your VIPs with restricted access to other attendees
Written by
Mini Chaturvedi
Updated over a week ago
Homepage Signage
Feature your Sponsors in an exclusive way where they will be getting major exposure.
Written by
Support
Updated over a week ago
Optimize branding from Floor dashboard
Let organizers know what all options have been optimized for Branding of their event on FLOOR
Written by
Support
Updated over a week ago
How to hide audience count from the session?
How to hide Session statistics (number of attendees) on Floor event?
Written by
Mini Chaturvedi
Updated over a week ago
Various Session Types: Sessions/ Roundtable/ Break Out Rooms
Various Session Types: Sessions/ Networking Lounge/ Break Out Rooms
Written by
Mini Chaturvedi
Updated over a week ago
How to host Hybrid Events on the FlOOR
Hybrid Event
Written by
Mini Chaturvedi
Updated over a week ago
Community Wall
The social wall on Floor for audience engagement and sharing ideas and thoughts.
Written by
Support
Updated over a week ago
How to buy Check-ins for your event on FLOOR
How to top-up your check-ins for FLOOR event.
Written by
Mini Chaturvedi
Updated over a week ago
How to edit a session on Floor
How to edit your session on Floor
Written by
Mini Chaturvedi
Updated over a week ago
Organizer Onboarding Videos
All the videos compilation for event organizers/ admins to guide you from scratch till the event ends
Written by
Mini Chaturvedi
Updated over a week ago
How to add our own Terms and Conditions of service on FLOOR
Add your own T&C addendum on Floor
Written by
Mini Chaturvedi
Updated over a week ago
What does the Helpdesk Section have to offer on FLOOR?
Know more about Helpdesk on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to playback pre-recorded session after the event is over?
Written by
Mini Chaturvedi
Updated over a week ago
FAQs on FLOOR
Organizer/ Host FAQs. Regarding features, session activities, attendees and booths on the FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
What are the options for branding on FLOOR
How organizers can feature sponsors on Floor. Event monetization options.
Written by
Mini Chaturvedi
Updated over a week ago
Ticketing and Subscription of FLOOR
FAQs about ticketing and pricing of Floor
Written by
Mini Chaturvedi
Updated over a week ago
Options of Social Streaming on FLOOR
Live Stream events on social links, Play pre-recorded videos, live stream events from third party software on Floor
Written by
Mini Chaturvedi
Updated over a week ago
Roles & Permissions: Admin, Host, Moderator, and Speaker on FLOOR
How is Admin different from Host? How is Moderator different from Speaker?
Written by
Mini Chaturvedi
Updated over a week ago
What are the various types of users on FLOOR
Different types of users and participants on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to switch different modes of FLOOR
What are the different FLOOR modes and how to switch them pre, during and post the event.
Written by
Mini Chaturvedi
Updated over a week ago
How to personalize your stage
How to add background image, welcome video, room skin and stage backdrop. How to add logo for VIP/ Networking lounge
Written by
Mini Chaturvedi
Updated over a week ago
Service Level Agreement - Enterprise Plan
SLA for Enterprise Plan
Written by
Mini Chaturvedi
Updated over a week ago
Go Live with Pre-recorded video on FLOOR
How can we play or schedule pre-recorded video on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to manage session restrictions for attendees
How to restrict certain sessions for a particular set of attendees
Written by
Mini Chaturvedi
Updated over a week ago
Audio Interpretation on FLOOR
How to set up Multi-Language Interpretation feature on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to set up Virtual Background
Set up Virtual Backdrop for your screen on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to manage Handouts
How to upload handouts as Hosts or Booth Owners. Digital Handout Bag. Digital Cart
Written by
Mini Chaturvedi
Updated over a week ago
Advance analytics breakdown of an event on FLOOR
What all data can you seek post event on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to customize networking lounge tables
How to add company logo and title on networking tables. How to change Table names. Feature your sponsors and your company brands
Written by
Mini Chaturvedi
Updated over a week ago
How to live stream your event on YouTube and Facebook
How to broadcast your event on social media. Live Streaming.
Written by
Mini Chaturvedi
Updated over a week ago
What are the functionalities and control settings of Admin on FLOOR
How is the role of Admin different from that of Host
Written by
Mini Chaturvedi
Updated over a week ago
What are the functionalities for Host on FLOOR?
Know more about HOST settings and functionalities and his role in a Virtual Event success.
Written by
Mini Chaturvedi
Updated over a week ago
How to access analytics of the event hosted on FLOOR
Retrieve real-time data of various session activities of the users in your event. How to download Master Report of your Floor event
Written by
Mini Chaturvedi
Updated over a week ago
How to retrieve data on Check-ins of your event on FLOOR
How to know the number of active users on FLOOR.
Written by
Mini Chaturvedi
Updated over a week ago
Definition and usage of Check-ins on FLOOR
How are the check-ins calculated and charged on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to change status of the session during event?
How to move audience from one session to the next one?
Written by
Mini Chaturvedi
Updated over a week ago
How to upload/ remove instruction videos from helpdesk on FLOOR
How to add/ remove walkthrough/ instruction videos from FLOOR helpdesk
Written by
Mini Chaturvedi
Updated over a week ago
How to set up and customize networking lounge tables?
How can we disable "watch" meeting option for users and make networking table private. How to rename networking lounge tables.
Written by
Mini Chaturvedi
Updated over a week ago
How to control session activities for visitors
How to enable/ disable session interaction tabs for audience
Written by
Mini Chaturvedi
Updated over a week ago
How to hand over stage and control mic and cam of the panelist?
How can I mute a speaker? How can I turn off the camera of panelist? how can I pin a panelist?
Written by
Mini Chaturvedi
Updated over a week ago
How to invite and remove attendees from stage
How to invite visitor on stage
Written by
Mini Chaturvedi
Updated over a week ago
How to broadcast message during the event on FLOOR?
How to mass communicate with the audience/ panelists on FLOOR. How to make announcement during the session.
Written by
Mini Chaturvedi
Updated over a week ago
How to record/ download a session on FLOOR
How to record the session, download the recording and playback
Written by
Mini Chaturvedi
Updated over a week ago
How to block/ unblock a user on FLOOR
How to block/ unblock a user in your event session
Written by
Mini Chaturvedi
Updated over a week ago
Organizer's Settings from Dashboard
How can we add customizable questions for User login on FLOOR
RSVP Registration form for users on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to Add Admins on FLOOR
Host your virtual event by adding yourself as an admin
Written by
Support
Updated over a week ago
Rooms & Layout
Written by
Support
Updated over a week ago
How do I get on FLOOR from the organizer dashboard
Where will I get the joining links for admin and for the visitors
Written by
Mini Chaturvedi
Updated over a week ago
How to create an event on FLOOR
Create your own FLOOR. Step-by-step guide to setup and manage your event on FLOOR.
Written by
Mini Chaturvedi
Updated over a week ago
How to set up different sign-in methods for users on FLOOR
How to select and set up various log-in methods for users, restrict domains and set check-in validity via dashboard
Written by
Mini Chaturvedi
Updated over a week ago
How to set up user registration and ticketing from Dashboard
How to set up registration for users and enable badges and ticketing via dashboard
Written by
Mini Chaturvedi
Updated over a week ago
What are the dimensions of various images/documents required on FLOOR
Size chart for various images, videos and documents required on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to select and calculate time for various time zones?
How to calculate time in different time zones
Written by
Mini Chaturvedi
Updated over a week ago
White-Labeling option on FLOOR
Options of White Labeling on FLOOR. How to enable email white labeling via dashboard
Written by
Mini Chaturvedi
Updated over a week ago
How to set up a custom domain for your event website
How to update DNS settings to set up your brand domain website
Written by
Mini Chaturvedi
Updated over a week ago
How to add a session to your event
How to add a session including welcome video and background banner
Written by
Mini Chaturvedi
Updated over a week ago
How to send mass message to the users via dashboard pre-event?
How to make announcement to all the registered users?
Written by
Mini Chaturvedi
Updated over a week ago
How to add sponsors on FLOOR
How to add sponsors for your event from dashboard
Written by
Mini Chaturvedi
Updated over a week ago
How to add and invite speakers on FLOOR
How to add and speakers from dashboard and send them invite links. How to change the order of the speakers in agenda and on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to add and invite exhibitors on FLOOR?
How to set up a virtual booth for your online event
Written by
Mini Chaturvedi
Updated over a week ago
Speaker Onboarding
What are the functionalities for speakers on FLOOR
Speakers instructions on Floor. Speaker's Guide. Checklist for speakers.
Written by
Mini Chaturvedi
Updated over a week ago
How to share a presentation on FLOOR?
How to share audio-video presentation via screen share on FLOOR. How can I be visible to the audience while screen sharing?
Written by
Mini Chaturvedi
Updated over a week ago
Speakers checklist while accessing FLOOR
Facing issue with login and while attending session. Technical issues. Troubleshooting.
Written by
Mini Chaturvedi
Updated over a week ago
Exhibitor Onboarding
Exhibitor Checklist for Floor
Exhibitors Checklist. Checklist for Booth owners.
Written by
Mini Chaturvedi
Updated over a week ago
How to personalize your Booth
Learn about your Booth Settings and customization
Written by
Mini Chaturvedi
Updated over a week ago
What are the functionalities for Exhibitors on FLOOR?
Enter your Live Booth and know your Exhibitor dashboard settings
Written by
Mini Chaturvedi
Updated over a week ago
Delegates/ Attendees Onboarding
How to Share & Invite your event on Floor
The Share & Invite Button helps you to add more audience and Invite more people to the event with various options available.
Written by
Mini Chaturvedi
Updated over a week ago
"Match Me" on Floor
Function and Importance of Match-me
Written by
Mini Chaturvedi
Updated over a week ago
Attendees checklist while accessing Floor
Visitors checklist
Written by
Mini Chaturvedi
Updated over a week ago
How a user can do private meeting with other users in the lobby on Floor
One-to-one virtual meeting in Lobby
Written by
Mini Chaturvedi
Updated over a week ago
How to report an issue, you are facing while logging in FLOOR?
Facing issue while logging in? Please report and get it resolved immediately
Written by
Mini Chaturvedi
Updated over a week ago
How to schedule meeting with exhibitors
How to book your appointment slot with exhibitors
Written by
Mini Chaturvedi
Updated over a week ago
How you can upload files in the registration form and can modify them
How users can attach files from login page and can modify them from FLOOR. Where all can other users view your profile and attachments.
Written by
Mini Chaturvedi
Updated over a week ago
How to check profile of users on FLOOR
How to check user profile on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How to join the session on FLOOR
Having trouble using pin/ badge/ ticket ID. I can't log in the session.
Written by
Mini Chaturvedi
Updated over a week ago
What are the various session activities for an attendee/ delegate on FLOOR
Users FAQs. What all options does an attendee have on FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
How can I update my profile after logging in?
How users/ visitors can update their profile on Floor
Written by
Mini Chaturvedi
Updated over a week ago
How can I watch the Live/Online Event on 10times?
Login with your registered email id and watch the live session seamlessly
Written by
Mini Chaturvedi
Updated over a week ago
How can an attendee/ delegate ask questions from speakers/ host
How to ask questions from speakers and host
Written by
Mini Chaturvedi
Updated over a week ago
How can I watch and do round the table meeting with other attendees
Group meeting. Private room chats. How to make networking private?
Written by
Mini Chaturvedi
Updated over a week ago
Troubleshooting
How to use FLOOR on Safari browser
Checks while using FLOOR on Safari
Written by
Mini Chaturvedi
Updated over a week ago
How to enable screen sharing permission for macOS
Learn how to enable screen recording for FLOOR with macOS Catalina.
Written by
Mini Chaturvedi
Updated over a week ago
Is my data secured on FLOOR
Which servers does FLOOR work on? Is my data encrypted?
Written by
Mini Chaturvedi
Updated over a week ago
How to troubleshoot internet to access FLOOR
Troubleshoot internet
Written by
Mini Chaturvedi
Updated over a week ago
My iPhone camera/ microphone not working
Troubleshoot audio/ video issues in
Written by
Mini Chaturvedi
Updated over a week ago
Which browsers and computer/ mobile devices are supported by FLOOR
What are the minimum operating requirements to access FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
My Mac camera/ microphone not working
How to troubleshoot audio/ video in Macbook, to access FLOOR
Written by
Mini Chaturvedi
Updated over a week ago
Having audio/ video issues on FLOOR
My camera, microphone not working. Having sound echo issue. Troubleshoot
Written by
Mini Chaturvedi
Updated over a week ago
How to handle a freezing MAC system
What should you do if your MAC system is hanged
Written by
Mini Chaturvedi
Updated over a week ago
How to use VPN (Virtual Private Network)/ troubleshoot firewall
How to troubleshoot Firewall to access FLOOR
Written by
Mini Chaturvedi
Updated over a week ago