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FLOOR Help Center
FAQs on adding and managing Online Events on FLOOR.
Leaderboard on Floor
How to rehost your Floor?
Customize the welcome message & the closed-mode message
How to create VIP conference room on Floor
Homepage Signage
How to hide audience count from the session?
Optimize branding from Floor dashboard
Various Session Types: Sessions/ Roundtable/ Break Out Rooms
How to host Hybrid Events on the FlOOR
How to buy Check-ins for your event on FLOOR
Community Wall
How to edit a session on Floor
Organizer Onboarding Videos
How to add our own Terms and Conditions of service on FLOOR
What does the Helpdesk Section have to offer on FLOOR?
How to playback pre-recorded session after the event is over?
FAQs on FLOOR
What are the options for branding on FLOOR
Ticketing and Subscription of FLOOR
Options of Social Streaming on FLOOR
Roles & Permissions: Admin, Host, Moderator, and Speaker on FLOOR
What are the various types of users on FLOOR
How to Switch different modes of FLOOR
How to personalize your stage
Service Level Agreement - Enterprise Plan
Go Live with Pre-recorded video on FLOOR
How to manage session restrictions for attendees
Audio Interpretation on FLOOR
How to set up Virtual Background
How to manage Handouts
Advance analytics breakdown of an event on FLOOR
How to customize networking lounge tables
How to live stream your event on YouTube and Facebook
What are the functionalities and control settings of Admin on FLOOR
What are the functionalities for Host on FLOOR?
How to access analytics of the event hosted on FLOOR
How to retrieve data on Check-ins of your event on FLOOR
Definition and usage of Check-ins on FLOOR
How to change status of the session during event?
How to upload/ remove instruction videos from helpdesk on FLOOR
How to set up and customize networking lounge tables?
How to control session activities for visitors
How to hand over stage and control mic and cam of the panelist?
How to invite and remove attendees from stage
How to broadcast message during the event on FLOOR?
How to record/ download a session on FLOOR
How to block/ unblock a user on FLOOR
How can we add customizable questions for User login on FLOOR
How to Add Admins on FLOOR
How do I get on FLOOR from the organizer dashboard
Rooms & Layout
How to create an event on FLOOR
How to set up different sign-in methods for users on FLOOR
How to set up user registration and ticketing from Dashboard
What are the dimensions of various images/documents required on FLOOR
Building Community on Floor
How to select and calculate time for various time zones?
White-Labeling option on FLOOR
How to set up a custom domain for your event website
How to add a session to your event
How to send mass message to the users via dashboard pre-event?
How to add sponsors on FLOOR
How to add and invite speakers on FLOOR
How to add and invite exhibitors on FLOOR?
How to Share & Invite your event on Floor
"Match Me" on Floor
Attendees checklist while accessing Floor
Digital Handout Bag
How a user can do private meeting with other users in the lobby on Floor
How to report an issue, you are facing while logging in FLOOR?
How to schedule meeting with exhibitors
How you can upload files in the registration form and can modify them
How to check profile of users on FLOOR
How to join the session on FLOOR
What are the various session activities for an attendee/ delegate on FLOOR
How can I update my profile after logging in?
How can I watch the Live/Online Event on 10times?
How can an attendee/ delegate ask questions from speakers/ host
How can I watch and do round the table meeting with other attendees
How to use FLOOR on Safari browser
How to enable screen sharing permission for macOS
Is my data secured on FLOOR
How to troubleshoot internet to access FLOOR
My iPhone camera/ microphone not working
Which browsers and computer/ mobile devices are supported by FLOOR
My Mac camera/ microphone not working
Having audio/ video issues on FLOOR
How to handle a freezing MAC system
How to use VPN (Virtual Private Network)/ troubleshoot firewall