FLOOR Help Center

Why to choose FLOOR?

Organizer/ Host FAQs. Regarding features, session activities, attendees and booths on the FLOOR

Written by Mini Chaturvedi
Updated over a week ago

What are the options for Sponsors on FLOOR

How organizers can feature sponsors on Floor. Event monetization options.

Written by Mini Chaturvedi
Updated this week

Ticketing and Subscription & Pricing of FLOOR

FAQs about ticketing and pricing of Floor

Written by Mini Chaturvedi
Updated over a week ago

Roles & Permissions: Admin, Host, Moderator and Speaker on FLOOR

How is Admin different from Host? How is Moderator different from Speaker?

Written by Mini Chaturvedi
Updated over a week ago

What are the various types of users on FLOOR

Different types of users and participants on FLOOR

Written by Mini Chaturvedi
Updated over a week ago

How to create an event on FLOOR

Create your own FLOOR. Step-by-step guide to setup and manage your event on FLOOR.

Written by Mini Chaturvedi
Updated over a week ago

How to set up user registration and ticketing from dashboard

How to set up registration for users and enable badges and ticketing via dashboard

Written by Mini Chaturvedi
Updated over a week ago

How to set up different signing methods for users on FLOOR

How to select and set up various signing methods for users via dashboard

Written by Mini Chaturvedi
Updated over a week ago

What are the dimensions of various images/documents required on FLOOR

Size chart for various images, videos and documents required on FLOOR

Written by Mini Chaturvedi
Updated over a week ago

How to select and calculate time for various time zones?

How to calculate time in different time zones

Written by Mini Chaturvedi
Updated over a week ago

Email White-Labeling via Dashboard

How to white label your preferred email id via dashboard

Written by Mini Chaturvedi
Updated this week

How to set up a custom domain for your event website

How to update DNS settings to set up your brand domain website

Written by Mini Chaturvedi
Updated over a week ago

How to add agenda and upload logo, background image & welcome video for your event on FLOOR

How to add your brand logo, background image and intro-video on FLOOR? Size and dimensions of logo and background image.

Written by Mini Chaturvedi
Updated over a week ago

How to send mass message to the users via dashboard pre-event?

How to make announcement to all the registered users?

Written by Mini Chaturvedi
Updated over a week ago

How to add sponsors on FLOOR

How to add sponsors for your event from dashboard

Written by Mini Chaturvedi
Updated over a week ago

How to add and invite speakers on FLOOR

How to add and speakers from dashboard and send them invite links. How to change the order of the speakers in agenda and on FLOOR

Written by Mini Chaturvedi
Updated over a week ago

How to add and invite exhibitors on FLOOR?

How to set up a basic or premium booth for your virtual event

Written by Mini Chaturvedi
Updated over a week ago

How to customize networking lounge tables

How to add company logo and title on networking tables. How to change Table names. Feature your sponsors and your company brands

Written by Mini Chaturvedi
Updated yesterday

How to switch different modes of FLOOR

What are the different FLOOR modes and how to switch them pre, during and post the event.

Written by Mini Chaturvedi
Updated over a week ago

How to live stream your event on Youtube and Facebook

How to broadcast your event on social media. Live Streaming.

Written by Mini Chaturvedi
Updated yesterday

How to host hybrid event on FLOOR

How can I live feed external audio/ video to my virtual audience

Written by Mini Chaturvedi
Updated over a week ago

What are the functionalities and control settings of Admin on FLOOR

How is the role of Admin different from that of Host

Written by Mini Chaturvedi
Updated this week

What are the functionalities for Host on FLOOR?

Know more about HOST settings and functionalities and his role in a Virtual Event success.

Written by Mini Chaturvedi
Updated over a week ago

How to access analytics of the event hosted on FLOOR

Retrieve real-time data of various session activities of the users in your event

Written by Mini Chaturvedi
Updated over a week ago

How to retrieve data on Check-ins of your event on FLOOR

How to know the number of active users on FLOOR.

Written by Mini Chaturvedi
Updated over a week ago

Definition and usage of Check-ins on FLOOR

How are the check-ins calculated and charged on FLOOR

Written by Mini Chaturvedi
Updated over a week ago

How to change status of the session during event?

How to move audience from one session to the next one?

Written by Mini Chaturvedi
Updated over a week ago

How to upload/ remove instruction videos from helpdesk on FLOOR

How to add/ remove walkthrough/ instruction videos from FLOOR helpdesk

Written by Mini Chaturvedi
Updated over a week ago

How can we make lounge networking table private?

How can we disable "watch" meeting option for users and make networking table private

Written by Mini Chaturvedi
Updated over a week ago

How to control session activities for visitors

How to enable/ disable session activities for audience

Written by Mini Chaturvedi
Updated over a week ago

How to control mic and camera of the panelist?

How can I mute a speaker? How can I turn off the camera of panelist?

Written by Mini Chaturvedi
Updated over a week ago

How to hand over stage to the speaker?

How can you give full stage to the panelist

Written by Mini Chaturvedi
Updated over a week ago

How to invite and remove attendees from stage

How to invite visitor on stage

Written by Mini Chaturvedi
Updated over a week ago

How to broadcast message during the event on FLOOR?

How to mass communicate with the audience/ panelists on FLOOR. How to make announcement during the session.

Written by Mini Chaturvedi
Updated over a week ago

How to record a session on FLOOR

How to record the session and download the recording

Written by Mini Chaturvedi
Updated over a week ago

How to block/ unblock a user on FLOOR

How to block/ unblock a user in your event session

Written by Mini Chaturvedi
Updated over a week ago

What are the functionalities for speaker on FLOOR

Speakers instructions on Floor. Speaker's Guide. Checklist for speakers.

Written by Mini Chaturvedi
Updated over a week ago

How to share a presentation on FLOOR?

How to share audio-video presentation via screen share on FLOOR. How can I be visible to the audience while screen sharing?

Written by Mini Chaturvedi
Updated over a week ago

What are the functionalities for Exhibitors on FLOOR?

Enter to your Live Booth and know your Exhibitor dashboard settings

Written by Mini Chaturvedi
Updated over a week ago

How can we do private meeting in premium booth

VIP lounge premium booth. One-to-many private meetings. Investor meet.

Written by Mini Chaturvedi
Updated over a week ago

I am unable to join the session on FLOOR

Having trouble using pin/ badge/ ticket ID. I can't log in the session

Written by Mini Chaturvedi
Updated over a week ago

What are the various session activities for an attendee/ delegate on FLOOR

Users FAQs. What all options does an attendee have on FLOOR

Written by Mini Chaturvedi
Updated over a week ago

How can I update my profile after logging in?

How users/ visitors can update their profile on Floor

Written by Mini Chaturvedi
Updated over a week ago

How can I watch the Live/Online Event on 10times?

Login with your registered email id and watch the live session seamlessly

Written by Ashita Khandelwal
Updated over a week ago

How can an attendee/ delegate ask questions from speakers/ host

How to ask questions from speakers and host

Written by Mini Chaturvedi
Updated over a week ago

How can I watch and do round the table meeting with other attendees

Group meeting. Private room chats. How to make networking private?

Written by Mini Chaturvedi
Updated over a week ago

Having audio/ video issues on FLOOR

My camera, microphone not working. Having sound echo issue. Troubleshoot

Written by Mini Chaturvedi
Updated over a week ago

How to handle a freezing MAC system

What should you do if your MAC system is hanged

Written by Mini Chaturvedi
Updated over a week ago

How to use VPN to access FLOOR

Virtual Private Network (VPN) / Firewall settings to access FLOOR

Written by Mini Chaturvedi
Updated over a week ago

Checklist while accessing FLOOR

Facing issue with login and while attending session. Technical issues. Troubleshooting.

Written by Mini Chaturvedi
Updated over a week ago