“Check-in” is equal to daily user participation on the FLOOR.

Check-in is charged when a user engages in some form of live-interaction on the FLOOR. One check-in gives a user an access for 24 hours, from the time of log-in.

List of Live interaction includes :

  1. Stage - attends a session
  2. Lounge - grabs a table and interacts
  3. Booth - meets an exhibitor
  4. Lounge - does a meeting

To understand check-in charges, you need to be familiar with :

  1. FLOOR Modes: preview / Open / Closed (Refer to this article for better understanding)
  2. FLOOR User Types: Admin / Presenter / Participant (Refer to this article for better understanding)

PREVIEW Mode:

Preview mode is used pre-event ie until your live event starts.

For Participants:

In this mode, no check-in is charged for user, as they cannot participate in any live-interaction. To allow user to do any of the live-action, you need to change the FLOOR to open-mode.

For Admin:

In preview mode, limited numbers of admins are allowed to use the FLOOR daily, without being charged.

  1. In Premium or Premium+ Plan - 2 Admins
  2. In Enterprise Plan - 5 Admins

For additional admins, they are charged if they spend more than 40 mins on the FLOOR in a single day

For Presenters:

Presenters include speakers, moderators, hosts or exhibitors. They are allowed to use for 40 mins in a single day without being charged (a check-in). Beyond 40 mins, they would be charged 1 check-in for a day

OPEN Mode:

In the Open Mode, you still get your free check-in quota for admins (as mentioned above): 2 in Premium accounts and 5 in Enterprise accounts. For additional users, you would be charged 1 check-in per active user.

Note: Users would include all user types: additional admins, presenters and participants.

CLOSED Mode:

In Closed Mode, only the authorised admins are allowed to enter the FLOOR. No presenters or participants are allowed to enter the FLOOR, therefore there is no charge.

Note: For admins, same logic is applied as during preview or open mode.

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