Communication & Reminders

Created by 10times Support 10 Times, Modified on Thu, 9 Apr at 6:36 AM by 10times Support 10 Times

Manage lead engagement, messaging, and event reminders effectively on 10times

10times, as an open networking platform, enables organizers to seamlessly communicate with their potential audience. You can connect with leads, send mass messages, schedule reminders, and collect feedback—all from a single section on your dashboard.


How to Access Communication Settings

Step 1: Select your event from the Dashboard

Step 2: Click on “Communication” from the left panel
(Refer to the image below)

 


Step 3: You will be directed to the Communication dashboard, where you can view segmented statistics and engagement data

 

 

 

Custom Messages for Leads

Scroll down to find the Custom Messages section for exhibitors and visitors

 

  • Enable the toggle to activate custom messaging

  • A message box will appear where you can draft your message

         Click on “Submit” to save and send

This helps you personalize communication with your audience and improve engagement.

 

Mass Messages & Invites

To expand your reach and boost engagement:

  • Use Mass Messages to communicate with multiple leads at once

  • Use Send Invites to promote your event to a broader audience

To send invites, you may refer to this article. and to mass message pls click here to know more.

 

You can also send unlimited mass messages during the event, ensuring real-time communication with attendees.

Event Reminders

  • Automated reminders are sent to all leads 30, 7, and 2 days before the event

  • You can also schedule additional reminders or send mass messages to all leads manually

Post-Event Feedback Reminders

  • Automated feedback reminders are sent to attendees 1, 4, and 7 days after the event

  • You can also schedule custom feedback reminders and send mass messages to attendees


You can refer to this article to know more about feedback.


By leveraging the Communication & Reminders feature, you can ensure consistent engagement with your audience, improve attendance rates, and gather valuable feedback to enhance future events.




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