Leads - how to manage and contact leads

10times is open for all events discovery platforms and is being accessed by millions of event-goers, business professionals, working professionals, industry experts, students, teachers, doctors, and people from specific professions. All these people actively use the platform to find new events, research any events, share information and take part in discussions, etc.

In order to perform the above actions and be active on the platform they continue to engage with a platform at various call-to-action points for example: Follow, save, Interested, Going or Request a booth, etc. for any events, companies, page, or group of collections. 

All such engagements are termed as "Leads" in the system and are also available for organizers, using a free organizer account. 

Leads in the dashboard are received once the visitor has clicked on: the Interested, Going, or register. 

As a Gold, Pro, and Platinum subscriber, you can access the contact details (Email ID & Ph. No.) of the leads and can send bulk emails to them in oDASH.

To manage and contact the leads, follow the below steps below:

Simply log in to your dashboard using your official email id and click on the Events tab.

Note: To log in to your account please make sure you have the access to your company profile or to your event(s). If you do not have access to your events know more about claiming your listings.

Once you would have access to your listings, go to your event dashboard by selecting the event for which your wish to access the information/leads from your my event dashboard.

1. RSVP Settings

Select the desired Event > Go to Registration & Ticket from the left menu. (Refer to the image below)

Under Leads Settings, you can modify your RSVP settings.

So if you do not want any booth requests or any visitor interest in your events then you can mark them Closed. With this, the "Request a Booth" option will be disabled from your event page. and the "Interested" option will disappear. The only option that will show will be "Follow". so that users will not be able to show their interest but can only follow the events for information and updates.

2. RSVP Registration Form

You can customize RSVP registration form questions, for your users. A few of these questions are default and cannot be disabled. However, you may add Custom questions. So that you get to know about the potential leads showing interest in your event. There are two columns, one for the 10times event page and the other for users logging in FLOOR, our virtual platform.

A page will open “Manage all leads” where you will be finding all the leads that have shown interest in your event. Their names, as well as their contact details, will be mentioned. 

Step 1: On the left panel click on Leads, as shown in the below screenshot: 

Here you can see the bifurcation of Leads as Hot, warm, and Prospect. See the below screenshot.

Hot Leads - Those people who have shown interest and answered the custom questions. 

This shows that they are really eager to engage in this particular event. The chances of getting a positive response from them are high.  

Warm Leads - People who have partially answered the custom questions. They are interested but not fully showed their intent regarding the event. 

Prospects - Potential audience who have landed on your event listing page and not registered yet. So these people are having high potential.

You can contact the prospect by sending them an email.

Note: To contact a prospect lead, two credits will be charged.

Step 4: There are various Filter buttons on the same page through which you can filter leads on the basis of date, company, edition-wise, or through the status, they have mentioned per contact:

Step 5: There are some important Action buttons below the filters:

Important Note