Leads - how to manage and contact leads

10times is open for all events discovery platforms and is being accessed by millions of event-goers, business professionals, working professionals, industry experts, students, teachers, doctors, and people from specific professions. All these people actively use the platform to find new events, research any events, share information and take part in discussions, etc.

In order to perform the above actions and be active on the platform, they continue to engage with the platform at various call-to-action points, for example: Follow, Save, Share, Interested, Going or Request a booth etc for any events, companies, page, or group of collections. 

All such engagements are termed "Leads" in the system and are also available for organisers, using a free organiser account

Leads in the dashboard are received once the visitor has clicked on: the Interested, Going or Register

To manage and contact the leads, follow the steps below:

Simply log in to your organisers' dashboard using your official email id and click on the Events tab.

Note: To log in to your account please make sure you have the access to your company profile or to your event(s). If you do not have access to your events, know more about claiming your listings.

Once you have access to your listings, go to your event dashboard by selecting the event you wish to access the information/leads from your event dashboard.

1. RSVP Settings

Select the desired Event > Go to Registration & Ticket from the left menu. (Refer to the image below)

Under Registration Settings, you can modify your RSVP settings.

So if you do not want any booth requests or any visitor interest in your events, then you can mark them Closed. With this, the "Request a Booth" or "Interested" option will be disabled from your event page, respectively. The only option that will show will be "Follow", so that users will not be able to show their interest but can only follow the events for information and updates.

2. RSVP Registration Form

You can customise the RSVP registration form by adding questions tailored specifically for your users.

However, the default 10Times registration form remains the same across the entire platform for all events. 

A user can Sign-In & Register using the Email ID or Phone number verification information & can choose to skip other set mandatory questions. 

In addition to the default form, you can include custom or additional questions to gather more specific insights about users and better understand the intent of potential leads showing interest in your event.

Mandatory 10times Form

Additional Form/Custom Fields:

A page will open “Manage all leads” where you will find all the leads that have shown interest in your event. Their names, as well as their contact details, will be mentioned. 

Step 1: On the left panel, click on Leads, as shown in the screenshot below, navigate to All Leads

Here you can see the bifurcation of Leads as Hot, Warm, and Intents. See the screenshot below.

Hot Leads - These are people who have shown interest and answered all questions of the Default Registration form, irrespective of custom question responses. These are high-potential leads & show that they are interested in the particular event. Additionally, if they answer custom questions, it reflects their eagerness & higher chances of getting a positive response from them.

Warm Leads - People who have partially answered the Default registration form are categorised as Warm Leads. They are interested but do not choose to complete the registration form.

Intents - Potential audience who have landed on your event listing page but did not register. Its highly recommended to connect with these users one-on-one.

Note: To connect to an Intent lead, two credits will be charged.

Step 4: There are various Filter buttons on the same page through which you can filter leads on the basis of Category Filter, Editions, Status & Date

Step 5: There are some important Action buttons below the filters:

Important Note